As it relates to Virtual Results, domain mapping is the process of making your predesigned website appear on your own domain name rather than as a subdomain of virtualresults.net.
When we initially setup your predesigned site, it resides as a subdomain of virtualresults.net until domain mapping is put in place. For example, bravado.virtualresults.net or underpressure.virtualresults.net are both subdomains of our parent domain name.
Domain mapping is a two step process. Step 1 is that Virtual Results needs to enable domain mapping in our admin area. Step 2 is that you (the client) needs to update your DNS information with your domain registrar (GoDaddy, Dreamhost, etc). Instructions for step 2 of that process are located here.
Note: The front end of your site will be unavailable for viewing between steps 1 & 2 — but you can still login to the admin portion of your site via the client login HERE and edit content or settings. You just won’t be able to see the changes until domain mapping is finalized.
Hope this helps explain the mysterious issue!